NEWS FROM TECHNOLOGY

Keep up-to-date with all of the IT news from your Technology Department by reviewing this page weekly. We will be continually updating this page to ensure you have the opportunity to see what is going on with Technology. Additionally, please feel free to comment on any of the News Articles, as we would enjoy the interaction and feedback.

27 December 2016

TECH NEWS: New Help Desk Program Replacing TroubleTrakker

In January, the Technology Department will be implementing a new Help Desk program. This program will be replacing TroubleTrakker, which has been used for years by the District. A video will be sent out, to assist all users, showing how to enter a new Tech Ticket. By switching to this program, we will have a better way to identify common issues that transpire throughout the District. This will allow us the opportunity to create training products that can provide a better level of support.

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